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Quality Policy

SAMHAN CO,. LTD. enhances its reliability by investigating and addressing customer complaints and issues, thereby increasing customer satisfaction. The company is committed to providing better products and services through continuous improvement and corrective actions.

SAMHAN CO,. LTD.'s Quality Policy

The quality policy of SAMHAN CO,. LTD. is based on quality-first management
to achieve solid management through customer trust.

  • The company's goals to achieve the quality policy are as follows:
    1. Zero customer complaints
    2. Continuous improvement
    3. Minimizing loss costs
  • The management commitment develop and implement a quality management system and continuously improve
    its effectiveness according to the relevant job regulations.
  • Performing customer-centric tasks all employees ensure that customer requirements are identified, and the purpose of
    enhancing customer satisfaction is met by performing tasks according to customer demands.

    The requirements established and documented in this quality policy are to be understood and implemented by all employees with fidelity to their authority and responsibilities. Every member is committed to meeting customer requirements and continuously improving the effectiveness of the quality management system.

Operation

SAMHAN CO,. LTD. adheres to international quality standards such as ISO9001 and IATF16949, and all employees are striving to meet the stringent requirements of the quality management system in the manufacturing field, including production equipment, in all areas of design, development, sales, and production services.

  • ISO9001

    ISO9001

  • IATF 16949

    IATF 16949